Taj Cape Town is pleased to announce the appointment of Melissa Herman as Director of Rooms.
Melissa brings a richness of integrity and passion to Taj Cape Town. Her key responsibility is to oversee all Front Desk and Housekeeping Operations within Taj Cape Town, she will ensure that standards and quality are maintained and that guests are able to experience memorable moments at every touch point.
“I am thrilled to have been given this opportunity to work with Taj Cape Town. I love being able to build positive environments for both guests and staff, to keep motivational levels high and have succession plans for career goals and targets through coaching and training.” Says Melissa
General Manager of Taj Cape Town, Mark Wernich says: “We welcome Melissa to our family and we are looking forward to drawing upon her passion and confidence in guest experience and customer service as well as her role in developing skill sets, identifying talent and honing their skills.”
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